Member Login

Updates from TPCC about coronavirus (COVID-19)

July 10, 2020

To address the numerous emails that we have received, we wanted to answer the two most frequently asked questions. We will be posting these questions and answers to our Coronavirus webpage on our website.
 
Question: Can I get the name or department of the employee that tested positive for COVID-19 because I am concerned that I may have come in contact with the employee?
 
Answer: When the Club was informed that an employee had been exposed to someone who tested positive for COVID-19, the Club took the appropriate step to direct the individual to quarantine and begin the process of contract tracing.  Through contact tracing, the Club identified individuals who had come in contact with the employee. These individuals were also directed to quarantine. We were also able to conclude through tracing that these employees did not come into contact with members. During contract tracing, any individual who would have come in direct contact with the employee who tested positive would be contacted. The Club is also required to report the employee who tested positive to the Washtenaw County Health Department. The Health Department will also conduct contact tracing and will contact any individual that have had direct contact with employees who tested positive. HIPPA Laws protect the employee's identity.
 
Question: Can I walk the golf course or use my personal cart if I live on the course?
 
Answer: The Washtenaw County Health Department has required the Club to do a thorough cleaning of all of the facilities, including the restrooms on the golf course, All Sports Cafe restrooms, and all clubhouse amenities.  Therefore during this process, members will not have access to restrooms, food and beverage, pull carts, golf carts, etc. The golf course itself is not an issue. The Club is offering no guidance on whether you should walk the course or use your personal cart.


July 9, 2020

First and foremost, we want to keep our members and staff safe and healthy. Unfortunately, one of our employees has recently tested positive for COVID-19. The Club has been in direct contact with the Washtenaw County Health Department and is taking the appropriate steps to maintain a safe environment. Anyone testing positive with COVID-19 or anyone who has come into direct contact with someone who has tested positive for COVID-19 is required to self-quarantine for 14 days. Several other employees have come into contact with the employee who tested positive, and they have also been directed to quarantine for 14 days. All of the fore-mentioned employees are being tested for COVID-19.
 
Therefore, the Washtenaw County Health Department requires Travis Pointe to close all of the Club amenities (golf, tennis, dining, and the pool) for a thorough deep clean on Friday, July 10th, and Saturday, July 11th. All of the Club facilities will remain closed until all of the facilities have been thoroughly cleaned. The Club will re-open on Sunday, July 12th, for normal hours of operation.
 
We apologize for the inconvenience and will keep members updated as the situation evolves. Thank you for your time and patience as we work through this unprecedented time in our community.

Guy J. Guarino, CCM, CCE
GM/COO


June 25, 2020

Yesterday the 6th Circuit Court of Appeals granted Governor Gretchen Whitmer's motion to keep gyms in Michigan closed. Until further notice, our indoor pool, indoor tennis courts, and indoor fitness facilities will remain closed. We have the proper protocols in place for when Travis Pointe is permitted to reopen our indoor facilities to our members.

We thank you for your patience during this time and will keep members informed as this situation is fluid.


June 23, 2020

Dear Member,
 
Recently a federal judge ruled against Governor Whitmer regarding the opening of gyms. Judge Paul I. Maloney ruled in favor of the Plaintiffs and against the Governor from enforcing P 12(b) of Executive Order 2020-110 and that gyms may open for business on 12:01 a.m. on Thursday, June 25, 2020. The Governor is appealing the decision, so there is a possibility of the decision being overturned in the near future. However, the club is moving forward with opening the following amenities: Fitness Center, Aerobics Studio, Indoor Pool, and Indoor Tennis. The racquetball court will remain closed temporarily because it is being used for storage.
 
The men’s and women’s locker rooms will be staffed on Tuesday, July 7, 2020. Currently, the locker rooms are open to give you access to the restrooms and to your lockers. More details will be forthcoming regarding services and use of the locker rooms soon.
 
Reservations will be required for use of the Fitness Center, Indoor Pool, and Indoor Tennis Courts. Reservations will be limited to the allowed occupancy in each of these areas. Face coverings are required at all times while in the clubhouse. However, face coverings can be removed while exercising, swimming, and playing tennis, but must be worn at all other times. Please refer to the specific guidelines for use of each of these areas for complete details. Kara Smith and Tom Moore have provided guidelines for the above amenities.
We are excited to offer you access to the above amenities. However, the country is still experiencing a pandemic, so please keep the safety of your fellow members and club employees in mind while using the facilities. Remember to practice the recommendations of the CDC and the Michigan Department of Health and Human Services, wear your face covering at all times while in the clubhouse (except where noted otherwise), maintain social distancing, wash your hands frequently, and do not come to the club if you are experiencing symptoms of COVID-19. Stay Safe and Healthy.
 
Warmest Regards,
 
Guy J. Guarino, CCM, CCE
GM/COO
 
Indoor Tennis Courts
 
Hi all,
 
Great news this week for tennis, as we are opening up our indoor courts starting on Thursday, June 25th! You can book courts online or by calling the tennis shop at (734) 665-8463. Because of the virus, we have had to change our protocols and also change some of the policies that I am listing below:
 
  1. The garage door will be open at all times and our 2 large fans will run continuously while people are playing. The fans will bring new air into the building completely every 15 minutes, so it will be the next best thing to being outdoors. The downside is that it will also bring in the heat from the outdoors, so it will be hotter on the courts.
  2. Members and guests will not be able to use ball machines, carts, baskets, or balls. We are going by USTA guidelines to keep everyone safe. You can buy balls in the shop if you are in need. Also we have water, Gatorade, Propel, and snacks, as well, in the shop. The pros will pick up all balls during lessons.
  3. The pro shop has a limit of 5 people in the shop at any one time, including staff. There are no tables and chairs for people to sit down at, so please don’t come too early and congregate in the shop. We love to see everyone, but for your safety and the staff’s, please come in to check in and then we will direct you to your court. When leaving after play, you may leave using the back door on court 4 so that we can maintain social distancing for people entering and exiting at the same time.
  4. Masks need to be worn at all times in the building except inside the tennis court. However, if you need to go to the restroom or get a Gatorade from the pro shop, you must put back on your mask while doing so. We realize it will be tedious and cumbersome, but it will protect you and our staff.
  5. Just a reminder that on rainy days, our tennis lessons have priority over member play.
  6. Our staff will be sanitizing the cupholders and benches after play. It should not take more than 5-10 minutes per court, so please be patient so that we can have the area ready for you when you come.
  7. When entering the court through the backdrop doors, if possible, push the curtain door open with your racquet instead of your hands. If you use your hands, please sanitize once you reach your court. For your convenience, we have hand sanitiizers on every court.
 
We realize this is an inconvenience for everyone, but we hope to create a positive atmosphere that will keep everyone safe. If you think of something we should be doing, please let us know so we can react to that as quickly as we can. Our environment is changing all the time and these guidelines will probably change over time, as well! For now, we look forward to seeing everyone either indoors or out!
 
Thanks for your consideration,
 
Tom Moore
Director of Tennis
Travis Pointe CC


 
Fitness Center/Aerobics Studio/Indoor Pool
 
Dear Travis Fitness family,
 
We are excited to announce that we are opening the fitness center, aerobics studio, and indoor pool starting this Thursday, June 25th!
 
We ask our members to please read the following guidelines outlined by the Swim and Fitness Committee in order to keep everyone safe and healthy. We are utilizing the indoor pool area by the windows for seven pieces of our cardio equipment in order to accommodate our cardiovascular workout needs, while maintaining social distance and safety guidelines.
 
RESERVATION PLATFORM FOR FITNESS CENTER & INDOOR POOL CARDIO (cardio overflow)
  • In order to manage social distancing, we are implementing a reservation system for both the fitness center and the indoor pool cardio equipment using Sign-Up Genius. 
  • We will be sending out the Sign-Up Genius link every Wednesday in an e-blast for Friday through Sunday and every Friday in our weekly e-blast for the upcoming week Monday through Thursday. We will also post the links on our website weekly.
  • Create a Sign-Up Genius account in order to receive an e-mail confirmation of your reservation. You will also be able to delete your reservation when needed. Please delete in a timely manner!
  • There will be a time limit of 90 minutes for each booking at the fitness center, and every 45 minutes for the indoor pool cardio equipment.
  • Only one booking per family member (16 years of age and older) per day for Fitness Center and one for Indoor Pool Cardio will be permitted.
  • Guests will not be permitted at this time. 
  • Children under the age of 16 are not permitted in the fitness center or on the cardio equipment at this time.
  • We are permitting 6 people to utilize the fitness center, and 7 people for the cardio equipment at the indoor pool area.
  • The Fitness Center & the Indoor Pool Cardio will be open from 5:00 am - 10:00 pm Monday through Saturday and Sunday from 5:00 am - 9:00 pm.
  • We will have 15 minutes in between reservations to ensure social distancing, as well as sanitizing.
  • Fitness Center Cardio Equipment
  • Four treadmills, Arc Trainer, Life Fitness Elliptical, and NuStep
  • Indoor Pool Cardio Equipment
  • Octane Elliptical, Life Fitness Elliptical, Recumbent Bike, *New Airdyne Bike, Schwinn Spin Bike, Upright Bike, and Concept II Rower
 
WORKOUT GUIDELINES 
  • We will be either using the biometric fingerprint access to the fitness center, or it will be unlocked during Fitness Center hours. We will provide sanitizer at the door.
  • Arrive as close as possible to when your reservation time block starts. Be prepared to leave your workout when your reservation time block ends. 
  • Please come ready to work out in order to reduce the number of people utilizing the restrooms in locker rooms and hallway restrooms.
  • Locker rooms are open for restroom use only. No services will be provided at this time.
  • Bring your own water bottle. Water cooler will be available.     
  • Bring your own towels. Travis will not be providing them.
  • Clean/sanitize by wiping down any and all equipment you utilize or touch. 
  • This includes dumbbells, versa balls, medicine balls, bands, cable pulley attachments, bars, etc.
  • Do not share any equipment with others outside your household. 
  • Housekeeping staff will be sanitizing throughout the day, as well as their normal cleaning schedule.
  • Please be respectful of the CDC guidelines to maintain social distancing of six feet apart unless you are from the same household. 
  • When using strength machines, please utilize every other machine when possible.
  • Face coverings must be worn entering the building and when you are not able to maintain social distancing.
  • You are able to remove your face covering while exercising. Please maintain social distancing of six feet.
  • Sanitizing stations will include: Gym wipes, peroxide spray bottles with paper towels, as well as hand sanitizer.
  • At this time, personal training, as well as some fitness classes, will resume in the aerobics room. 
  • We will have a maximum of 6-8 participants depending on the class and instructor.
  • If you need additional space for stretching and mat workouts, you are welcome to use the aerobics studio if there is not a scheduled class or personal training session.
WHEN SWIMMING AT INDOOR POOL
  • Indoor pool will have the same hours as the outdoor pool initially. Monday through Friday 7:00 am - 8:30 pm and Saturday and Sunday from 10:00 am - 8:30 pm.
  • Reservation blocks will begin at 11:00 am and go through 8:30 pm Monday through Sunday. 
  • The pool will be open without reservations first come first serve 7:00 am-11:00 am Monday through Friday and 10:00 am - 11:00 am Saturday and Sunday 
  • Limited to 16 swimmers
  • Please be respectful of the CDC guidelines to maintain social distancing of six feet apart unless you are from the same household.
  • Please sign in at sign-in table by pool gate. We will have the Sign-Up Genius reservations printed for reference.  
  • Guests are not permitted at the indoor pool at this time.
  • Please direct all questions to the lifeguard at the outdoor pool sign-in table or the COVID Supervisor on duty.
  • Lap swimming will be available on either side of the lane line. 
  • Two swimmers maximum during reservation block unless from the same household.
  • First lap swimmer closest to pool locker rooms will swim along black line at bottom of the pool
  • Second lap swimmer will swim on opposite side of lane line alongside the lane line
  • Family swim will be located in the large open area closest to the fitness center.
  • Please do NOT swim across the lap lanes while lap swimmers are in the water.
  • Please do NOT hang on the lane line.
  • Please read and follow all Indoor Pool Rules stated on sign.
  • Indoor pool capacity will be limited to 16 at this time.
AFTER SWIMMING AT INDOOR POOL
  • f your reservation block has expired but you would like to stay longer at the pool, please check the Sign-Up Genius reservation platform.
  • You will be able to make another reservation block at the end of your reservation time, if there is availability on the Sign-Up Genius platform.
  • Note: Members will not be able to stay on the pool deck while the staff is sanitizing. 
  • Please be sure to pick up all of your trash and dispose of it in the available trash cans. 
COVID 19 WARNING
  • Stay home if you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days.
  • Protect against infections:
  • Wash your hands with a disinfectant soap and water (for 20 seconds or longer), or use a hand sanitizer if soap and water are not readily available, often.
  • Cover coughs and sneezes with tissue or into elbow/arm. 
  • Practice social distancing while in the fitness center unless you are from the same household. If you would like to communicate with other members, please remain six feet apart.
  • We encourage the use of face coverings as feasible. Face coverings are most essential in times when physical distancing is difficult.
  • Do not come to the fitness center if you:
  • Are exhibiting any symptoms of the coronavirus: mild to severe respiratory illness with fever, cough and difficulty breathing, or other symptoms identified by the CDC.
  • If you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days. 
  • If you are a vulnerable individual (over 65 or you have a serious underlying health conditions, including high blood pressure, chronic lung disease, diabetes, obesity, asthma and those whose immune system is compromised such as by chemotherapy for cancer and other conditions requiring such therapy), please take extra precautions (like wearing gloves).
 
Please respect these rules. We will politely remind you if we see the rules are NOT being followed.
 
All of this is a first step of reopening. This is a fluid situation to eventually get back to some kind of normalcy. We will continue to keep you updated and informed as we learn more.  
 
~ Swim and Fitness Committee 
 
 
Reservation Blocks Fitness Center
  • 5:00 am - 6:30 am
  • 6:30 am - 6:45 am break
  • 6:45 am - 8:15 am
  • 8:15 am - 8:30 am break
  • 8:30 am - 10:00 am
  • 10:00 am - 10:15 am break
  • 10:15 am - 11:45 am
  • 11:45 am - 12:00 pm break
  • 12:00 pm - 1:30 pm
  • 1:30 pm - 1:45 pm break
  • 1:45 pm - 3:15 pm
  • 3:15 pm - 3:30 pm break
  • 3:30 pm - 5:00 pm
  • 5:00 pm - 5:15 pm break
  • 5:15 pm - 6:45 pm
  • 6:45 pm - 7:00 pm break
  • 7:00 pm - 8:30 pm
  • 8:30 pm - 8:45 pm break
  •  8:45 pm - 10:00 pm 
 
~NOTE: CLOSING at 9:00 pm on Sundays~
 
The Fitness Center & the Indoor Pool Cardio Hours
5:00 am - 10:00 pm Monday through Saturday and Sunday from 5:00 am - 9:00 pm
 
INDOOR POOL HOURS
 
MONDAY THROUGH FRIDAY
7:00 am - 11:00 am LAP SWIM/Private Swim Lessons/Water Fitness Class (day TBD)
 
RESERVATION BLOCKS
11:00 am - 1:00 pm Block
1:00 pm - 1:30 pm Sanitizing & Swim Lessons
1:30 pm - 3:30 pm Block
3:30 pm - 4:00 pm Sanitizing & Swim Lessons
4:00 pm - 6:00 pm Block
6:00 pm - 6:30 pm Sanitizing & Swim Lessons
6:30 pm - 8:30 pm Block
 
SATURDAY & SUNDAY
10:00 am - 11:00 am LAP SWIM/Private Swim Lessons/Water Fitness Class Saturday 10:00 am - 10:45 am
 
RESERVATION BLOCKS
11:00 am - 1:00 pm Block
1:00 pm - 1:30 pm Sanitizing & Swim Lessons
1:30 pm - 3:30 pm Block
3:30 pm - 4:00 pm Sanitizing& Swim Lessons
4:00 pm - 6:00 pm Block
6:00 pm - 6:30 pm Sanitizing& Swim Lessons
6:30 pm - 8:30 pm Block



June 19, 2020

Dear Member,

Each week, I will include a paragraph or two on recent changes, openings, closings, and general information. The Club sends out a lot of information weekly to the membership. Our primary source of communication is email. The Club also uses social media such as Facebook. We are also looking into other forms of communication to improve the speed with which we are able to send you updates and general information. But for now, it is really important that you provide the Club with an active email account and we strongly encourage you to follow us on Facebook or Instagram. You can update your contact information on the member website under Our Club / Roster / Edit (located by your name in the top right corner of the page).

Dining Reservations

The Club is required to manage seating in our dining rooms in such a way as to maintain social distancing. Included in our Preparedness Plan is the requirement to make reservations for lunch and for dinner. Also, the County Health Department recommends eliminating wait areas for walk-ins. Unfortunately, Jonas (our reservation software company) is having issues with the reservation system, which is affecting our online reservations. As of today, Jonas has not fixed the problem. Please be patient with us and we will do our best to accommodate your dining needs. The Front Desk is now staffed Tuesday through Friday from 10:00 a.m. to 9:00 p.m. and on Saturday from 3:00 p.m. to 9:00 p.m. The Front Desk is not manned on Sundays. You will be able to phone in your reservation during the time the Front Desk is staffed. On Saturday mornings and on Sundays, the Tennis Shop answers the phone. The employee answering the phone will transfer your call to the appropriate extension. If you are unable to connect with a staff member, please leave a voice message with a phone number and we will call you back and confirm your reservation. If you are having any difficulties making a reservation, please do not hesitate to call me on my mobile phone, 231-392-5649.

All Sports Café

The hours of operation for the All Sports Café have been extended. The All Sports Café will now be open until 8:00 p.m. daily. We now have pagers at the All Sports Café so you will no longer have to wait by the window for your order. You will be given a pager when you place your order and the pager will go off when your order is ready.

COVID-19 Preparations

The service staff and bartenders will no longer be wearing gloves during service. Research has shown that it is safer to wash your hands with soap and water frequently than it is to wear gloves. All staff will continue to wear face coverings while indoors. Good news - the research also shows that it is unlikely that COVID-19 can be transmitted through food.

Pool Reservations

Please remember when making a reservation on Sign-Up Genius to reserve only one block of time per day. Please refer to the guidelines published by the Swim and Fitness Committee for complete details. The reservation sheet is monitored daily. Members will not be allowed to book more than one time slot until further notice. Hopefully, by the end of the month, the governor will move our region into phase 5, and the Club will be allowed to accommodate more members in the pool.

Regards,

Guy J. Guarino, CCM, CCE
GM/COO

June 16, 2020

I have made a few changes to the reservation system that should help you to make reservations online. The changes are in bold. However, Jonas, which is our operating system, has a "bug" in their software. Their Development Department is working on a fix and has not given the Club an estimated time of when our online reservations will be working correctly. We will keep you updated. In the meantime, please call the Club to make a reservation. The Front Desk is now staffed from 10:00 a.m. until 8:00 p.m. on Tuesdays through Fridays.

In each of the dining rooms, tables and chairs were removed and positioned to maintain social distancing. Unfortunately, this reduces the number of tables in each of the dining rooms. However, we can accommodate up to 160 diners at one time so we will not be turning anyone away. You may be asked to sit in a different dining room versus your dining room of choice. As of June 15th, the Washtenaw County Health Department (WCHD) offices are now open. The WCHD has provided businesses with an updated "COVID-19 In-Person Restaurant Operations" guidelines clarifying requirements and strong suggestions for in-person dining. Please follow this LINK for details.

All dining areas are now available for reservations. At first, the Club was limiting the use of certain rooms to manage reservations and to staff accordingly. The current demand is such that it can be managed efficiently using all of the dining rooms for lunch and dinner. Making a reservation online will assure you of the room and table of your choice. The Club will accommodate walk-ins but walk-ins will be seated at non-reserved tables. Reservations can be made online on the member website. If you are having trouble with logging into the website, contact Courtenay Powell at 734-662-2582, ext. 212. Courtenay can get you started or assign you a new password should you need one.

Lunch is served from Tuesday through Saturday from 11:30 a.m. to 4:00 p.m. and on Sunday from 11:30 a.m. to 6:00 p.m. The Club Classic Menu is available for both lunch and dinner service. Dinner is served from 4:00 p.m. to 9:00 p.m. on Tuesday through Saturday. The dinner menu is not available on Sundays.

Throughout the pandemic, the Club has adjusted staffing and hours of operation according to the most current Executive Order. The Club did not have a front desk employee during the day and only recently did the Club bring back an employee to answer phones in the tennis shop. At times, this can be frustrating when you are unable to get a person to respond to your needs. Starting this week, there will be an employee answering phone calls on Tuesday through Friday from 10:00 a.m. to 3:00 p.m. and Tiffany is at the front desk on Tuesday through Saturday from 3:00 p.m. to 8:00 p.m. to answer the phone, to take to-go orders for curbside service, and to take reservations. No one is at the front desk on Sundays. On Saturdays and Sundays during the day, phone calls are directed to the tennis shop. The employee answering the phone will direct your call to the appropriate extension.

As soon as the Governor moves regions 1-5 and 7 into phase five of her plan to re-open the state safely, the Club will return to full staff for the season.

The Club has made available to members and staff Protective Personal Equipment (PPE). If a member or employee enters the Club and does not have a mask, the Club will provide you with a mask. Masks are located at the front desk, dining room podium, bar, tennis shop, golf shop, and pool guest check-in.

Thank you for you for your continued support and patience. These are challenging times and our primary goal is to keep everyone safe and healthy. See you at the Club.

Regards,
Guy J. Guarino, CCM, CCE
GM/COO


June 12, 2020

Beginning Saturday, June 13th, the men's and women's locker rooms will be open on a partial basis. The locker rooms will be open for the members to use their lockers and the restrooms. No other locker room services will be available at this time. Towels, toiletries, combs, brushes and the like have been temporarily removed. The locker rooms will be cleaned daily by the housekeeping staff and the locker rooms will not be staffed by attendants at this time.

Members can now store their golf clubs at the Club and outside service staff are allowed to clean member's golf clubs. 


June 10, 2020

Travis Swim Family,
 
We hope you are all doing well and staying healthy. As you are all aware, Governor Whitmer lifted the stay-at-home order on Monday, June 1st. The Governor also permitted outdoor pools to open starting the week of June 8th. As such, we were required to pass a pool inspection by the Washtenaw County Health Department before we could officially open.

We are excited to announce that we passed our inspection today and the Travis Pointe Outdoor Pool will open for the season this Friday, June 12th!

We ask our members to please read the following guidelines outlined by the Swim and Fitness Committee in order to keep everyone safe and to have some fun at the pool this summer!

RESERVATION PLATFORM

  • In order to manage social distancing, we are implementing a reservation system using the Sign-Up Genius platform. We will be sending out the Sign-Up Genius link in the weekly e-blast, as well as posting the link on our website every Friday.
    •  Create a Sign-Up Genius account in order to receive an e-mail confirmation of your reservation. You will also be able to cancel or delete your reservation if needed.
    • The reservation link will be sent out in the e-blast on Friday for the upcoming week’s reservations. (Monday through the following Sunday)
    • There will be a time limit of 2 hours for each booking
    • Only one booking per family per day will be permitted
    • Three lap lanes will be available for lap swimmers to make a reservation
    • We are only permitting guests who are your family members not included under your membership. Total number of people in your reservation block must be 6 or less. (Example: Member has two adults and two children under their membership (4). Sister/sister in-law of your family and your niece (2) equals a total of 6)
    • If you do NOT have a reservation, we will do our best to accommodate your family as long as we are able to maintain our social distancing standard.
    • Lifeguard staff will have a 30-minute block of time in between reservations in order to clear the pool, sanitize all lounges, chairs, and “touch points,” and prepare for the next reservation block.
    • We have included a pool map on the sign-up genius in order to assist you when reserving your block. We have “NEMO” themed pods that you will be able to reserve. Some pods accommodate 5 persons (two chaise lounges, one upright chair, & two bahia chairs) while others accommodate 2 persons (two chaise lounges). Lifeguards or Supervisors are able to add one chair to a 5 person pod or one chair to the 2 person pods as needed. Just let us know how we can assist!


SIGN-UP GENIUS LINK FOR FRIDAY JUNE 12th through SUNDAY JUNE 14th: https://www.signupgenius.com/go/30e0448aaaa2ea20-tpcc3


PREPARING TO COME TO THE POOL

  • Please enter the pool at main gate by ASC to check-in with Lifeguard Staff.
  • Arrive as close as possible to when your reservation block starts. Be prepared to leave the pool when your reservation block ends. Lifeguard staff will notify you with a long blast of the whistle indicating we are closing the pool for sanitizing.
  • Please come ready to swim in your swim attire in order to reduce the number of people utilizing the change room/bathroom.
  • Family change room at the outdoor pool will be open and sanitized regularly.
  • Family change room by indoor pool will be open and sanitized regularly.
  • Boys/Girls locker room will be available for restroom use only. There will be a limit of two people at a time.
  • Members with children, please be sure that your children visit the restroom before entering pool. It will also be helpful to allow for a 30-minute rest period after eating, before swimming.
    • This will assist us by reducing or eliminating the need for a pool shut down to regulate pool chemicals after an incident.
  • Equipment such as kickboards, pull buoys, noodles, etc. will not be provided by the club.
  • Bring your own water bottle. The water/ice machines will be available; however, cups will not be provided. 
  • Bring your own towels and sunscreen. Travis will not be providing these items.
  • Please clean and wipe down any equipment you bring to the pool prior to coming. Do not share any equipment with others outside your household.
  • NO large inflatables will be permitted at the pool.
  • The far gate at TP Recreational Area will be locked when the pool is open.
  • The TP REC AREA will be available. Please bring your own equipment/toys.
  • Avoid touching gates, fences, furniture you will not be using, etc.
  • The All Sports Café will be open 7 days per week. Please refer to the website for updated hours.
  • The All Sports Café is open and a limited seating will be available under the awning and along the tennis building if you would like to eat before, after, or during your pool block.


WHEN SWIMMING

  • Please be respectful of the CDC guidelines to maintain social distancing of six feet apart unless you are from the same household.
  • When using the diving boards, please remain on the markers to remain six feet apart until the person in front of you in line moves forward.
  • Please direct all questions to the lifeguard at the sign-in table or the COVID Supervisor on duty. Lifeguard staff on the stands will be focused on the swimmers safety in the pool.
  • The width of a lap lane is six feet…one lap swimmer per lane unless you are from the same household.
  • Please do NOT swim across the lap lanes or in the diving well.
  • Please do NOT hang on the lane lines.
  • Please do NOT jump or dive off the starting blocks.


AFTER SWIMMING

  • If your reservation block has expired but you would like to stay longer at the pool, we will do our best to accommodate your family as long as we are able to maintain our social distancing standard.
  • Note: Members will not be able to stay on the pool deck while the staff is sanitizing.
  • Please be sure to pick up all of your trash and dispose of it in the available trash cans. Please exit the pool at the far gate by the diving boards when leaving the pool area.


SWIM LESSONS

  • Starting Monday, June 15th, we will begin offering private or semi-private (same household) swim lessons.
  • We will send out the swim instructors bios, contact info, and sign-up link in Friday’s e-blast.
  • We will offer lessons in the morning and during the 30-minute sanitizing break in between our reservation blocks. Refer to the pool hours below.
  • In order to maintain social distancing from 6 feet, the swim instructor will remain on the pool deck.
    • If your child is a non-swimmer, we encourage a parent to be in the pool with the child in order for the instructor to give feedback 6 feet away
    • Some swim instructors may feel comfortable teaching your child in the pool. We will ask you to fill out a waiver/form indicating your preference.
  • We will send out COVID-19 Tiger Shark Swim Lesson Guidelines. Please submit signed copy prior to participating.
  • In order for us to maintain social distancing and limit the number of people on the pool deck, we ask that parents drop off their child for their lesson. There will be limited seating outside the pool deck if a parent would like to stay for lesson.
  • Swimmer will enter through the main entrance by guard sign-in table.
    • They will need to wait on the designated marks to maintain social distancing until swim instructor signals them to move onto the pool deck.
  • At end of lesson, the instructor will walk swimmer to exit through the far gate by the pool pump house.


TIGER SHARK SWIM & DIVE TEAM CLINICS

  • Starting Monday, June 15th, we will begin offering Tiger Shark Swim and Dive Team Clinics!
  • We will send out the Sign-Up Genius link every Friday for the following week’s clinics.
  • Limited spots will be available in order to maintain social distancing
  • We will send out COVID-19 Tiger Shark Clinic Guidelines. Please submit signed copy prior to participating.
  • In order for us to maintain social distancing and limit the number of people on the pool deck, parents will need to drop off swimmer/diver for the clinics.
  • Swimmers/divers will enter through the main entrance by guard sign-in table.
    • They will need to wait on the designated marks to maintain social distancing until lifeguard instructs them to move to lanes or diving boards.
  • At end of clinic, coaches will dismiss swimmers/divers and they will exit through the far gate by the pool pump house.


COVID 19 WARNING

  • Stay home if you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days.
  •  Protect against infections:
    • Wash your hands with a disinfectant soap and water (for 20 seconds or longer), or use a hand sanitizer if soap and water are not readily available, often.
    • Cover coughs and sneezes with tissue or into elbow/arm. 
    • Practice social distancing while on pool deck unless you are from the same household. If you would like to communicate with other members, please remain six feet apart.
    • Please explain to your children what social distancing means to prepare them for activity around the pool deck, as well as in the pool.
    • We encourage the use of cloth face coverings as feasible. Face coverings are most essential in times when physical distancing is difficult.
    • Do not wear face coverings in the water. Cloth face coverings can be difficult to breathe through when they’re wet.
  •  Do not come to the pool if you:
    • Are exhibiting any symptoms of the coronavirus: mild to severe respiratory illness with fever, cough and difficulty breathing, or other symptoms identified by the CDC.
    • If you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days. 
    • If you are a vulnerable individual (over 65 or you have a serious underlying health conditions, including high blood pressure, chronic lung disease, diabetes, obesity, asthma and those whose immune system is compromised such as by chemotherapy for cancer and other conditions requiring such therapy), please take extra precautions (like wearing gloves).


Please respect these rules. We will politely ask you to stop if we see the rules are NOT being followed.

All of this is a first step to eventually getting back to some kind of normalcy.We will continue to keep you informed as we learn more.

These are unprecedented times! Kara Smith and the Lifeguard Staff are looking forward to seeing members and their children having fun at the pool! The road is still long in front of us, but there is light at the end of the tunnel. We will get through this. It will just take more time and patience. If you have any questions, please let us know.            

The Swim and Fitness Committee 


OUTDOOR POOL HOURS
JUNE 12th—AUGUST 2nd 

MONDAY THROUGH FRIDAY
LAP SWIM: 7:00 am - 8:00 am
8:00 am - 10:45 am: Tiger Shark Clinics &
Private Swim Lessons

RESERVATION BLOCKS
11:00 am - 1:00 pm Block
1:00 pm - 1:30 pm: Sanitizing & Swim Lessons
1:30 pm - 3:30 pm Block
3:30 pm - 4:00 pm Sanitizing & Swim Lessons
4:00 pm - 6:00 pm Block
6:00 pm - 6:30 pm Sanitizing & Swim Lessons
6:30 pm - 8:30 pm Block

SATURDAY & SUNDAY
LAP SWIM & Swim Lessons: 10:00 am - 11:00 am

RESERVATION BLOCKS
11:00 am - 1:00 pm Block
1:00 pm - 1:30 pm: Sanitizing & Swim Lessons
1:30 pm - 3:30 pm Block
3:30 pm - 4:00 pm Sanitizing& Swim Lessons
4:00 pm - 6:00 pm Block
6:00 pm - 6:30 pm Sanitizing& Swim Lessons
6:30 pm - 8:30 pm Block



June 5, 2020

Dear Member,

 

Better days are here! Conditions with COVID-19 continue to improve. Better yet, Governor Whitmer has moved the entire state to phase 4 and lifted the stay at home order. The Club is now allowed to offer indoor dining. The restaurant and bar will open for lunch and dinner on Tuesday, June 9th. In addition, the outdoor pool is also allowed to open on June 8th. However, the pool must be inspected by the Washtenaw County Health Department prior to opening. The pool inspection is scheduled for Wednesday, June 10th, and the outdoor pool will be open on Friday, June 12th. 

 

Thank you for supporting the club during this difficult time. The pandemic has kept us apart, and we miss you. The steps taken to keep everyone safe are necessary, but now that some of the restrictions are lifted, we look forward to seeing you soon at the club. 

 

We will continue to offer Zoom fitness classes and outdoor fitness classes throughout the pandemic. Curbside and groceries to-go services will also continue. However, there are still some services that the club will not be able to offer. Executive Order 2020-110 does not allow for ingress, egress, or use of the indoor tennis courts, fitness and aerobics room, indoor pool, racquetball court, and the men's and women's locker rooms. Hopefully, these amenities will be approved for use soon. We will keep you updated as we receive updates from the Governor's office. 

 

The Tennis Pro shop hours will return to normal on Tuesday. The tennis shop will be open for business from 8:00 am to 10:00 pm Monday - Thursday and 8:00 am - 9:00 pm Friday - Sunday. 

 

The food and beverage team has been busy preparing a Preparedness Plan for opening the restaurant. Follow the links below to see the entire plan with complete details. The cliff note version is the following:

 

  • Tables and seating have been arranged in all of the dining rooms to accommodate social distancing of 6 feet. 
  • Anyone showing multiple symptoms of COVID-19 will not be allowed to enter the Club. 
  • All members and guests will be required to wear a face covering prior to entering the club. Members and guests will be allowed to remove their face covering when eating or drinking. 
  • All employees are required to wear a face covering in the club unless they are working in an area where they can maintain social distancing at all times. 
  • All food and beverage staff will wear a face covering at all times. Servers and Server Assistants will be required to wear a face covering and gloves while serving members.
  • All food and beverage staff preparing food will be required to wear a face covering and gloves.
  • The sanitation procedures are outlined in detail in the Preparedness Plan.
  • PPE will be made available to employees and members. Hand sanitizer will be placed strategically throughout the Club. 
  • Lunch will be served on Tuesday through Sunday from 11:30 a.m. until 4:00 p.m.
  • Dinner will be served on Tuesday through Saturday from 4:00 p.m. to 9:00 p.m.
  • All menus will be single-use menus. QR Codes were created for all menus as an option to paper menus. You can use your personal device to access the QR Code.
  • Reservations will be required for lunch and dinner service. However, we will do our best to accommodate walk-ins. To comply with social gathering and social distancing requirements, seating is limited. 
  • Reservations can be made for up to 6 people. Please call to make a reservation for more than 6 and up to 10 people. Large tables will be accommodated in the ballroom. 
  • All bar stools have been removed from the bar. 
  • There are no happy hour hors d'houerves on Fridays, and the popcorn machine has been removed. 

 

There is a lot to digest here. If you have any questions or recommendations, please contact me. I am looking forward to seeing all of you in the dining room soon.

 

Regards,

Guy J. Guarino, CCM, CCE

GM/COO

Preparedness and Response Guide
APPENDIX A - WCHD Covid-19 Workplace checklist
APPENDIX B - Covid-19 Workplace Health Screening Form
APPENDIX C - Managing Covid-19 in the Workspace

APPENDIX D - OSHA Guidance for Preparing Workspace
APPENDIX E - Guidlines for Opening Up America Again
APPENDIX F - Letter Essential Critical Infrastructure Worker
APPENDIX G - Letter Minimum Basic Operations

APPENDIX H - Floor Plans
APPENDIX I - COVID -19 Lead Persons

May 15th
 

Travis Tennis Family, 

We hope you are all doing well and staying healthy. As you are all aware, Governor Whitmer extended the stay-at-home order until May 28th. As such, the club (including the indoor courts) will remain closed. Governor Whitmer did, however, allow outdoor recreation activities as long as proper social distancing can be maintained. With that in mind, we believe you can play some outdoor tennis at Travis on a limited basis. Beginning Tuesday, May 12th (weather permitting), Travis will open our outdoor courts for play under the following rules:
• Do not play if you:

  • Are exhibiting any symptoms of the coronavirus: mild to severe respiratory illness with fever, cough and difficulty breathing, or other symptoms identified by the CDC.
  • Have been in contact with someone with COVID-19 in the last 14 days.
• If you are a vulnerable individual (over 65 or you have serious underlying health conditions, including high blood pressure, chronic lung disease, diabetes, obesity, asthma and those whose immune system is compromised such as by chemotherapy for cancer and other conditions requiring such therapy), please take extra precautions (like wearing gloves)

PREPARING TO PLAY
• Protect against infections:
  • Wash your hands with a disinfectant soap and water (for 20 seconds or longer), or use a hand sanitizer if soap and water are not readily available, before going to the court.
  • Please book the outdoor courts on the Travis website (time limit of 2 hours for each booking).
  • No guests please until the Tennis Office is open completely.
  • Clean and wipe down your equipment, including racquets and water bottles. Do not share racquets or any other equipment such as wristbands, grips, hats, and towels.
  • The club will be closed. Please come ready to play.
  • Bring your own water. The water fountain by Court 1 will NOT be working.
  • Bring your own towels and sunscreen. Travis will not be providing these items.
  • Use new balls and a new grip, if possible.
  • Consider taking extra precautions, such as wearing gloves.
  • Arrive as close as possible to when you need to be there.
  • Please enter the courts either from court 1 or court 4 (court 4's gate will always be open) so the other gates can be left closed and will not be touched by anybody. Avoid touching court gates, fences, benches, etc. if you can.
  • Please wait until the people playing have finished their point/game to go to your court. • The All Sports Café will be open Friday, Saturday & Sundays in May if you want something to eat.
  • The only restrooms open are on the golf side past the All Sports Café.
WHEN PLAYING
  • All courts are for singles* only. 
  •  Use your racquet/foot to pick up balls and hit them to your opponent. Avoid using your hands to pick up the balls.
  • When a ball from another court rolls onto your court, do not pick it up! Return it to the court by kicking it or hitting it with your racket.
  • When playing singles against someone, not from your household, please bring 2 cans of balls. Use one can when one person is serving. Use the other can when the other person is serving. If you bring a sharpie you can mark the sets of balls if the numbers are the same.
  • Players can switch sides as you see fit, but please go around the net on the opposite side of your opponent.
  • Remain apart from other players when taking a break. * Doubles is ONLY allowed if the two people playing together reside in the same house. So, Jane & John Jones CAN play Sally & Sam Smith, but Sally Smith and John Jones CAN NOT play Jane Jones & Sam Smith. AFTER PLAYING
  • We love you, but please leave after you are done playing. No extracurricular or social activity should take place.
  • No congregation before/after playing.
  • Do not worry about sweeping the courts and the lines. The club will do this 2-3 times per day.
  • Please take any trash and your tennis balls with you when you leave (don't leave them for the club or others).
  • Lastly, but most importantly, if you are feeling at all under the weather, please stay home! We want everyone to stay healthy! Please respect these rules. We will politely ask you to stop if we see the rules are NOT being followed. All of this is a first step to eventually getting back to some kind of normalcy. We are looking forward to starting private lessons (in a similarly restricted format) as soon as we think it is legal and safe to do so. We will continue to keep you informed as we learn more. These are crazy times. Tom, Nick and the rest of the tennis staff miss everyone! The road is still long in front of us, but there is light at the end of the tunnel. We will get through this. It will just take more time. If you have any questions, please let us know. The Tennis Committee


May 8, 2020

We have been informed that Executive Order 2020-77 allows the use of golf carts, provided that mitigation measures are implemented under section 11 (i) of the order. This is great news. Slowly but surely, we are moving forward. Hopefully, before too long, the other amenities of the Club will be open for use.

 

Electric riding carts and pull carts will be available to rent starting Saturday, May 9th. 

 

The standard Travis Pointe Country Club rules and regulations regarding carts remain in effect with some minor changes. You will now be able to bring your own pull cart, but you will be required to pay the pull cart fee of $6.00, or you can pay a trail fee of $200.00 for the year. The trail fee is the same for an electric bag cart. Please refer to the rules and regulations for electric bag carts for further details.

 

These are the special policies that are in place:

 

Electric Riding Carts

  • Carts will be cleaned and sanitized with each use using a peroxide sanitizer approved by the FDA and the CDC for the coronavirus
  • Limited to one person per cart unless from the same household
  • Carts will be staged in front of the Golf Shop
  • Please check into the golf shop for a key to the cart
  • Dispose of your trash and remove all of your belongings yourself
  • Until further notice, you will be required to load and unload your own golf bag for safety
  • Please return your golf cart to the cart barn area when finished for the day
  • Tees, towels, and scorecards will not be provided on the carts
  • If your golf clubs are stored at the Club, please make arrangements with the golf shop to have your clubs available for your tee time
  • If you are getting your golf clubs from storage, you be required to keep them in your possession
  • Payment for the golf cart fee will be charged to your member account

 

Pull Carts

  • Pull carts will be cleaned and sanitized with each use using a peroxide sanitizer approved by the FDA and the CDC for the coronavirus
  • Pull carts will be staged by the practice putting green for use
  • You will be required to load and unload your golf clubs
  • Payment of the pull cart fee will be charged to your member account

 

Golf Course Restrooms

The golf course restrooms will be open for use beginning on Tuesday, May 12thPlease note: all persons on Travis Pointe property shall maintain CDC recommended social distancing at all times

Better days are coming! Stay safe and healthy.

Management

 



Thursday, May 7
 

Travis Pointe Country Club

COVID – 19 Precaution Driving Range and Practice Facility Policy

 

 

Driving Range and South Practice Green:

Golfers may use the Travis Pointe Country Club driving range and south practice green during the 15 minutes preceding their designated tee time. All other use of the driving range and south practice green is prohibited at this time.

 

Ball striking bays will be placed every twelve feet.

 

Players utilizing the driving range and south practice green are not permitted to touch range balls. 

 

Range balls shall only be moved into position using the head of a club. Accordingly, players shall not place balls on tees.

 

North Practice Green and chipping practice greens near Travis Pointe Road:

Players may use the north practice green and two chipping practice greens without time restrictions.

 

Players utilizing the north practice green and two chipping practice greens are not permitted to touch range balls. Range balls shall only be moved into position using the head of a club.  

 

Hours:

The range will open one-half hour prior to the first tee time and close at 5:00 pm.

 

Starting Tuesday, May 12th:

Tuesday through Friday, the starting tee time will be 9:00 am. 

 

 

Note:

All persons on Travis Pointe property shall maintain CDC recommended social distancing at all times.

 

 


Saturday, May 2

Good Afternoon-

 

Like all of you, we on the golf staff are thrilled to have the course open and players filling the tee sheets. The weather is great, and we are expecting nearly 300 golfers on our course this weekend!

 

Now that play is open; it is important to remind everyone of some general etiquette and course care practices.

  1. Replace all divots
  2. Fix all pitch marks (and one more) on the putting green
  3. Until rakes are provided, smooth sand where you last played in bunkers
  4. Carts are NOT to be driven off the paths around tees and greens
  5. Allow faster players and/or groups to play through
  6. No five-somes allowed at any time
  7. Keep 6 feet apart at all times

 

Policy for issuing golf carts to disability players

  • A special exception will be made for golfers with limited mobility.
  • Proof of disability is required to reserve a golf cart (i.e. disability license plate, disability sticker, a letter from primary care physician, etc.).
  • Limited to one golfer per cart unless accompanied by a family member.
  • Must email Rocky Mullendore or call the golf shop Tuesday through Sunday during business hours (9:00 a.m. to 5:00 p.m.) 24 hours prior to your tee time reservation.
  • Payment for the golf cart fee will be charged to your member account. The Club is not accepting cash or credit cards for payment at this time. 
  • Your golf cart will be staged in front of the golf shop. Your cart will have your name on the steering wheel and a disability flag.
  • You will need to check with the starter booth for the key to the golf cart.

 

Thank you all for your respect of the course and for doing your part to maintain our outstanding playing conditions!

 

Rocky Mullendore

PGA Head Golf Professional

Travis Pointe Country Club

(734) 662-5703



Wednesday, April 29

Member Update

 

Dear Travis Pointe Friends,

It is amazing how a few days of nice weather and golf can lift your spirits! We are so glad to see many members on the golf course! About 100 a day since golf was opened again on Friday. That's fabulous.

 

The board and staff have been working on creative ways to open portions of our club once regulations allow, and enhance your experience right now.

 

We are happy to announce that guests are now welcome on the golf course and Tee sheets will open at 8:00 AM on weekends beginning this Saturday.

 

New for this year:

We have a limited number (25) of guest packages of discounted green fee vouchers available for sale. The cost is six greens fee vouchers for $360; nine vouchers for $495; 12 vouchers for $600. Note that the peak season price for greens fees is $75 per round so these are well worth the price. Each guest will be given a TPCC souvenir bag tag. Additional conditions:

1. A member must be in the group of golfers utilizing the passes

2. Vouchers are non-transferable

3. Carts or pull carts are full price, and are not part of voucher system

4. All guests must comply with existing TPCC guest policy rules (i.e. only one guest per member before 10:30 AM on Saturday and Sunday in peak season)

 

Additional golf news is that the PVC pipe on the flag sticks have been replaced with a new system to allow the ball to drop one inch into the cup. The new system will be used for the remainder of the season unless guidelines are relaxed and golfers are allowed to remove the flags from the cups. Please remember not to touch or remove the flag from the cup.

The All Sports Café will open this Friday and will remain open on Friday, Saturday and Sunday throughout the month of May. The hours of operation are 10:00 a.m. to 6:00 p.m. on Friday and 8:00 a.m. to 6:00 p.m. Saturday and Sunday. Inside dining in the All Sports Cafe will not be allowed. There will be curb-side take out and orders can be picked up at the poolside window. Orders can be placed by calling 734-662-2582, ext. 219 or in-person at the poolside window. Please do not use the phone on the number 9 tee box at this time due until we have a system to disinfect it.
 

Other good news includes that our generous members have contributed nearly $20,000 to the Employee Assistance Fund so far!! This is amazing and our employee family is very grateful for your support. The first checks were dispersed last week.

On the financial side, we've received the $10,000 Rapid Relief Fund and should be hearing on the EIDL (Economic Injury Disaster Loan) in the next few weeks. We got our application in right away (before funding ran out) and have talked with the banks who've indicated that the process is a bit slow. We've been able to defer our principal payments on our current loan as well as other payments, so things are looking good. We are going to be ready to open May 16 h, depending on the governor's orders, so with any luck we'll be back in each other's company before too long! We continue to modify our forecasts and believe that we can minimize or perhaps even eliminate any operating loss with the EIDL. We continue to look for ways to add value for you in what is proving to be a very challenging time. To that end, we've received suggestions to offer grocery items to our to-go service. These would be items that we normally purchase for our menu. If this is of interest to you, please let Kori know by calling (734-662-3152) or emailing kisaac@travispointe.com. That way we can determine whether this is something that enough people would find helpful for us to implement.

 

Thank you for being part of the Travis Pointe family! We are excited to join you once again, in person!

 

The Board of Directors




Saturday, April 25

Clarification to the golf restrictions.
 
No more than four players are allowed in any group. The on-line tee time system will be operational, thus minimizing the possibility of large groups of people being at the first tee at the same time. 

  • Members must maintain 6' social distancing at all times.

Thank you


Friday, April 24

Travis Point Members:

 

Beginning today, members may use the golf course to play golf. The golf course is not open. There will be no golf employees. There will be no services. This is private property available to members to play, under specific restrictions. NO GUESTS may be on the property. Non-members are trespassing. Volunteer rangers will be monitoring the course to ensure compliance with all restrictions. All members shall maintain mandated social distancing whenever on Travis Pointe property. Failure to adhere to this rule will cause the Club to remove the flagsticks and prohibit members from utilizing the property. It is up to you to be socially responsible and follow all state and federal guidelines. We are all in this together and we need to make sure that we keep each other safe during this pandemic.

 

Why Now? Effective immediately, Executive Order 2020-52 rescinds Executive Order 2020-42 and now allows golf as a recreational amenity.

 

Restrictions:

  • Members must maintain 6' social distancing at all times.
  • No more than 10 people on a practice green while maintaining appropriate social distancing.
  • No golf shop staff are permitted to work.
  • The driving and short range are closed.
  • No more than two players are allowed in any group. The on-line tee time system will be operational, thus minimizing the possibility of large groups of people being at the first tee at the same time. Tee times will start at 11 am to allow for maintenance work to be done and frost to melt.
  • Players are asked to arrive no earlier than 30 minutes before scheduled time.
  • Member owned carts may be used by members of the same household only. No more than two people per cart. Members who do not reside in the same household may not share a member owned cart.
  • Flagsticks are to remain in the holes at all times. Players are not to touch flagsticks or other objects that may be touched by other players (i.e. fellow players' golf balls, clubs, bags, markers, tees and towels). Flagsticks will be lined with foam barriers so the ball will not fall into the hole.
  • You must transport your clubs to and from your home by yourself.

 

Any member found to be in violation of these restrictions will be subject to suspension from the club.

 

Advisories:

  • TPCC towels will not be available. Bring your own towel if you need a towel.
  • Water fountains covered and will not be available. Bring your own water.
  • Restrooms on the course are locked and not available. Restrooms in the All Sports Café will be unlocked.
  • There will be no rakes on the course.
  • No ball washers will be available on course.
  • No scorecards will be available. You are encouraged to use a golf app to keep track of your score or you can download a scorecard from our website under Golf/Scorecard. Once you have the page open, you can place your cursor over the scorecard and right click your mouse. From there, you can take a screenshot, save as a pdf or print it. You may have to choose page 2 to save or print.
  • Trash receptacles are not available. Carry out any trash you generate.
  • No club owned carts (pull cart or electric cart) will be available for use. Members may bring their own pull carts.
  • Club storage is not available.

 

We will continue to have a limited number of grounds personnel maintaining the course as permitted by law.

If you have any questions or need further clarification please feel free to contact Guy Guarino, General Manager, at 734-662-2582. If you need to get your clubs from storage initially, please leave a message in the golf shop at 734-662-5703.



Thursday, April 23
 

Employee Assistance Fund        

Thanks to everyone who has contributed thus far! This is an opportunity to support our employees that were laid off due to the coronavirus. Filing for unemployment insurance has been very stressful for these folks, and some of them still have not received any funds. To date, we have received $6,100 toward helping this critical component of our club family! 

We are truly a generous membership.

We thought we’d share some of the details around the program.  

Eligibility

  • Regular full and part-time employees who:
    • Were employed on March 16th and were laid off due to the coronavirus.
    • Worked at least 15 hours per week.

Goal

· To create a bridge for employees whose income was eliminated between their last paycheck and receipt of any unemployment and federal relief benefits.

Distribution of the funds

  • The distribution of funds will be based on a share value. A full-time employee will receive one share, and a part-time employee will receive a half share.

Frequency

  • The first check run will be on Friday, April 24th. A second check run is estimated to be in the week of May 4th. All funds will be disbursed by the time the Club is open, and the “stay at home” is lifted.

 

We do hope you will consider donating if you have not already done so. These people are so important to us, and if we can help ease their discomfort in any way during this stressful and uncertain time, we want to do that. 

Our employees are a very key component of our club operations. Let’s show them how much they mean to us!

 


Friday, April 17

Dear Golf Members,
 
There has been a lot of talk recently, both in the news and elsewhere about private clubs allowing members to play golf while keeping mandated social distancing and remaining closed (no golf employees allowed to work). We, too, were actively preparing to allow member play starting this weekend while honoring the governors order. The board had numerous conversations and had developed restrictions and advisories to keep members safe. Unfortunately, we learned that each local law enforcement agency interprets the governor's executive orders differently and in Washtenaw County, our Sheriff will not allow it. We have talked with other courses in the area and found that they have been told by Police Services Lieutenant Lisa King that the sheriff's department will be issuing citations to both individuals and clubs for violations. Additionally, here is an email that was sent directly to Lieutenant King in this regard.
 
From: Tanay, David (AG) <TanayD@michigan.gov>
Sent: Tuesday, April 14, 2020 9:59 AM
To: Lisa King <kingl@washtenaw.org>
Subject: FW: Law Enforcement Inquiry: Public vs. Private Golf Courses-Washtenaw County
 
Good morning, Lieutenant.  The AG's official position is reflected in this statement (below) and the golf FAQ on the Governor's website associated with Executive Order 2020-42.
 
"The Governor's Stay Home, Stay Safe Executive Order only allows critical infrastructure employees to leave their home for work. That means golf courses - whether public or private - may not be open to golfers. The order allows people to leave home to "engage in outdoor physical activity," but social distancing is required, regardless of activity. The photos we have seen continue to show golfers ignoring social distancing and we are communicating with local law enforcement agencies to offer our assistance."
 
Best,
David
 
David E. Tanay
Acting Division Chief
Criminal Trials and Appeals Division
Michigan Department of Attorney General
 
 
While we would like to have been able to allow golf, it is not in anyone's best interest at this time. We will keep monitoring the situation and let you know as soon as anything changes.
 
Stay Safe,
 
The Board of Directors
 



Thursday, April 9, 2020

Dear Fellow Members,

 

 The board continues to discuss the situation almost daily and have decided to hold off sending the updated dues and fees schedule that is normally sent by April 10th each year. We'd like to have more information about what Governor Whitmer may do in the next week regarding the stay-at-home order before making any final decisions. Once we have that information, we will send out dues and fees in the next couple of weeks. 

 In the meantime, we have decided to forego any dues increase for the month of May in an effort to make the situation easier, understanding that we probably won't be at the club during the next month. 

 

 As you may recall, we are continuing to pay our employee's health insurance so that they can maintain coverage during the time they are laid off. You may or may not know, that we are not eligible to apply for the Payroll Protection Plan because we are a 501(c)7 non-profit. Therefore, our employees' only option is to apply for unemployment compensation. Many of you have suggested that we set up a fund to help them even further during the time when they can't work. The board thought this was an excellent suggestion. Guy will talk to employees to see who needs help, and CB Roe and Fernando Alberdi have offered to work with Guy to dispense funds according to need. You can contribute by dropping off a check in the payment box outside the office or contacting Sharon Stafford at 734-662-2582 ext. 225 or sseay@travispointe.com and adding it to your bill or credit card (if you pay by credit card consider adding 3%, so the entire donation goes to the employee). During this difficult time for all of us, we hope you will join the board in giving to a critical part of our Travis Point family. 

 

 Lastly, we'd like to thank all of our members and their families who are in the front lines fighting this virus, as well as those who are part of the critical infrastructure in food service, grocery stores, drug stores, and others. We owe you our gratitude. Thanks for doing what you do.

 

 The Board

 

Click on Detroit Defenders cameras catch on video of golfers at Commerce Township country club despite stay-at-home order.


Monday, April 6, 2020

Dear Member,

 

It has now been three weeks since the first Executive Directive from Governor Whitmer, and it is now one week into the second Executive Order which at a minimum closes all non-essential businesses through at least April 13th. We are expecting the current stay at home order to stay in place at least until April 30th.

 

I wanted to take this opportunity to review what steps the club has taken and what steps the club is currently taking or in the process of taking. There is so much information coming daily via all media outlets. It is hard to sift through it all and know what applies to you as an individual and what applies to the club as a business.

 

First, I would like to remind you that you can go to the Travis Pointe member website and go to Our Club/Coronavirus (COVID-19) Updates for all of the club communications relating to the coronavirus.

 

The following is a summary of all of the club's coronavirus updates:

  • 03/12/20 - Keeping members and employees safe. We assured the members that the club is adhering to the CDC guidelines and taking additional steps to sanitize all surfaces throughout the club.
  • 03/13/20 - Again, assured members and employees the club was taking additional steps to keep you safe and reduce the spread of the virus. We encouraged employees to stay at home when feeling ill and sent all employees home if they showed up to work with cough or runny nose. Made slight changes to our takeout service and eliminated self-service buffets.
  • 03/16/20 - Executive Order 2020-9, all non-essential businesses were closed until March 30th, 2020, at 11:59 p.m. The club closed all of the recreational amenities except for playing golf (walking only). No services were available to golfers on the course. Curbside takeout and delivery within Travis Pointe were offered from 4:30 p.m. to 9:00 p.m. Furloughed all non-essential employees. Canceled the Annual Meeting to be rescheduled when the club re-opens.
  • 03/17/20 - Closed the tennis shop and courts. The golf shop remained open from 10:00 a.m. to 2:00 p.m. to retrieve stored golf clubs. The hours of curbside service was changes to 4:30 p.m. to 8:00 p.m. the office of the Aquatics and Fitness Director remained open from 9:00 a.m. to 3:00 p.m. from Monday through Thursday.
  • 03/18/20 - Gave instructions on curbside service. Informed members of the SDM License allowing the club to sell members beer and wine at takeout. Extended the hours of delivery to 8:00 p.m.
  • 03/18/20 - Informed members golf course was open to play (walk only) and that no club services would be available to members.
  • 03/19/20 - Added second phone line for takeout service. Reviewed guidelines for members playing golf and the need to practice social distancing. Outdoor tennis courts closed.
  • 03/19/20 - Announced fiscally responsible steps taken to minimize operating costs during the closure. Both hourly and salaried employees were furloughed until the Executive Order ends and the club is re-opened. Employees in the following departments, including golf, locker room staff, Maintenance/house cleaning, administrative, the majority of our food and beverage staff and the entire tennis department.
  • 03/23/20 - Executive Order 2020-21, extends stay at home until at least April 13, 2020. All non-essential businesses must remain closed. Employees are encouraged to work from home, and only essential workers allowed to go to work. The club continued to allow members to play golf but was waiting to get further clarification from the Governor's office. Reviewed closures and takeout services.
  • 03/24/20 - Playing golf was still allowed. Implemented "closed hours" policy due to the large volume of members playing golf. Community Associations were informed. Informed that only Essential Critical Infrastructure Workers (ECIW) and Essential Workers To Conduct Minimum Basic Operations (EWTCMBO) are allowed to work. Announced new on-line menu service available by March 31st.
  • 03/28/20 - Received clarification from the Governor's office "Golf courses, whether public or private, are not allowed to stay open, and golf course employees can't be asked to report to work." The golf course closed to play until the order ends. Only ECIW and EWCTCMBO employees are working at this time. Note: now that golf is no longer allowed the "closed hour" policy is lifted.
  • 03/30/20 - Swift action is taken to reduce costs. All non-essential employees have been furloughed. Assurance that the golf course and other club assets will be maintained during the order. Applying for Small Business Loan and looking at Small Business Tax Relief that is also being made available. All remaining capital projects have been postponed and eliminating costs wherever possible.

Since these announcements, the Club Leaders have taken additional steps to address issues during the closure. On Friday, March 27, 2020, the Board of Directors approved the application for an Economic Injury Disaster Loan (EIDL). The application was submitted to the Small Business Administration on the same day. This loan is available through the CARES Act to non-profit organizations. Unlike the Payroll Protection Program, EIDL's are not forgivable. EIDL loans for small businesses provide a maximum of $2m with an interest rate of 2.75% for up to a 30-year amortization. Deferment options are also available. EIDL's offer a bridge loan program of $10,000 to cover immediate costs and is forgivable if certain criteria are met.

 

The club's goal is to operate the facility at break-even so as not to incur further losses during the Executive Order. Steve is providing financial forecasting for a May 1 opening and a June 1 opening to provide to the Finance Committee and to the Board of Directors to help us map our way through the closure. None of us know for sure when the Executive Order will be lifted and when it will be safe to return to work and to open the club's recreational amenities for use. However, I want to assure you that while the club is closed, the essential employees continuing to come to work will have all of the recreational amenities ready for the grand opening. Danny and his five employees are working on the golf course and providing necessary maintenance to keep the turf healthy and ready for play; Mike Miller is preparing the clubhouse and pools so when the doors open, it will be clean and safe to use; Tom will be back soon and will have the tennis courts ready for play; Chef Jason and Keith are providing takeout services; Kara continues to provide classes through video conferencing. I can't tell you how proud I am to work alongside our team during these trying times. They fearlessly come to work to keep things running. We still have a few more weeks until the Executive order is lifted so please stay safe and healthy.

 

Your Management Team

 

 
Club Resort Business
Oakland Hills CC Not Exempt from Mandatory Shutdown.

https://clubandresortbusiness.com/oakland-hills-cc-not-exempt-from-mandatory-shutdown/

USTA Statment on Safety of Playing Tennis during the COVID-19  Virus Panedmic
https://www.usta.com/en/home/stay-current/national/usta-statement-on-safety-of-playing-tennis-during-the-covid-19-v.html


Monday, March 30, 2020
 
Fellow Members:

During these unusual, trying times, the board remains committed to our fiduciary duty of ensuring the club’s long-term success, the safety of our members and staff, and fulfilling our vision of being “the most vibrant, welcoming, family-oriented country club in Southeast Michigan.”

The government-mandated closure has been hard on everyone; members, employees, guests, and vendors. We must stand together and remember it is all done in the best interest of these same groups of people. We can’t risk this virus spreading any faster or farther than it already has. While this, understandably, is a hardship, it is a hardship we all bear. The management of the club has taken swift, decisive action to reduce costs. We’ve laid off all non-essential personnel pursuant to Governor Whitmer’s Executive Order No. 2020-21, turned down/off the heat where we can, and eliminated discretionary expenses. Unfortunately, labor is only part of our costs (and while we can cut wages, we still must pay our portion of our employees’ health/dental insurance and workman’s comp). We also have to maintain the golf course (apply fertilizer, pesticides, fungal retardants, etc.) in order to prepare for play later in the season and pay our other bills that recur regardless of member use of the club (property insurance, leases, interest, loan obligations, road association fees, sewage association fees, IT expenses, property taxes, telephone, electricity, and heat). This amount is about equal to what we take in for dues each month. Our take-out business basically breaks even (the sales cover the labor and food costs). We’ve also had some members resign out of necessity (which we totally understand and will welcome back as soon as their situation changes) and lack of use, so our dues revenue will be down some. We are applying for the Small Business Loans the government is offering, as well as looking at the Small Business Tax Relief that is also being made available. We’ve stopped all capital projects (except those in progress) and are deferring maintenance wherever possible.

All this is being done to ensure our ability to prosper in the future. We believe that this pandemic may last a while, and we are prepared to weather the storm. Additionally, we understand that it is frustrating for us all to pay our dues and not be able to use the club. It is with this knowledge that we want to make the situation a little easier for you to bear. Starting in April, we’ll be eliminating capital fees while we are closed, as well as eliminating our food and beverage minimum ($133 per month) for the same period of time. 

This will extend through the month when we receive the “all clear” to reopen for business. We’re planning to reschedule the Annual Meeting to occur within about two weeks from when we open, and we’ll be sending out email copies of the meeting documents several days prior to that so you will have the opportunity to study them before the meeting.

We look forward to this unsettling period in our lives being behind us and enjoying our beautiful club and friends again. We wish you well, thank you for being a part of this wonderful family and will see you very soon, when it is safe.

Best wishes,
The Board of Directors

 


Saturday, March 28, 2020
 

Dear Members,

 

We sent an email on Friday to our members, allowing play on the golf course. We were under the impression that as private Club, members would be able to walk the golf course and play golf as long as no services were made available to the golfers, the Club remained closed, and CDC guidelines were being followed. Other private clubs in the area were under the same impression.

 

Today, a spokesperson from Governor Whitmer's office, Tiffany Brown, provided further clarification on private golf courses in Michigan. Ms. Brown said, "Golf courses, whether public or private, are not allowed to stay open, and golf course employees can't be asked to report to work". Effective immediately, the golf course is closed to play of any kind until the current Stay Home Executive Order expires or until further clarification comes from the Governor's office, we will continue to keep the membership informed. 

 

The only employees currently working at Travis are considered "essential critical infrastructure workers" and/or "essential workers critical to conduct minimum basic operations." Both are permitted to work under Executive Order 2020-21.

 

It is important to know that individuals violating the order will be susceptible to fines or other penalties. Michigan Attorney General, Dana Nessel, commented recently that willful violations of the order can result in $500 fine and/or 90 days in jail for each violation and that violations should be reported to law enforcement that oversee that jurisdiction in which the alleged offense occurred.

 

The safety of our members and employees is of the utmost priority. The Executive Order requires your cooperation in this matter. We will get through this. As we all adhere to the Governor's order and practice the CDC guidelines, the sooner we can put this behind us.

 

Stay Safe and Healthy,

 

Management.

 



Thursday, March 26, 2020

Dear members, 

First and foremost, please stay safe and healthy. We are all very concerned with the COVID-19 pandemic and the daily challenges that are being imposed on all of us. We will do all that we can to continue services that are allowed under Executive Order 2020-21 and to follow the guidelines provided by the CDC.

Golf

Many members are taking advantage of the "walk only" use of the golf course. Executive Order 2020-21 allows individuals to engage in outdoor activity, including walking, hiking, running, cycling, or any other recreational activity consistent with remaining six feet apart from people from outside the individual's household. We are pleased to provide you with this opportunity, but it is presenting some challenges.

Currently, the golf course plays "backwards." You may ask, "What does that mean?" It means the flagsticks are placed in the silver tee boxes and not in the greens. You play the hole backwards from the fairway in front of the green to the silver tee box on the same hole.

On Wednesday, April 1st, we are planning to put the flagsticks in the greens. At that time and only then will you be able to play the golf course forward (from tee to green).

During this period, there are no rakes in the bunkers, the restrooms on the golf course are closed, and no services are available to the golfers. Restrooms on the lower level of the clubhouse are open from 9:00 a.m. to 5:00 p.m. daily. However, no more than five people can enter the clubhouse at one time. The clubhouse and all other amenities remain closed until further notice.

Effective immediately, "closed hours" are now in effect. The golf course is closed for play, specifically before 7:00 a.m. and after dark.

All dog walking and recreational use of the Club property (golf course) is suspended during the hours of 7:01 a.m. to dusk. Due to the high volume of golfers currently playing golf during the hours of 7:01 a.m. to dusk, it is no longer safe to allow members and/or homeowners to walk their dogs, exercise, or use the golf course for any other recreational use other than golf during this time frame.

Currently, only Travis Pointe employees that meet the criteria of Essential Critical Infrastructure Workers or Essential Workers To Conduct Minimum Basic Operations are allowed to work. This means that the Greens and Grounds crew are maintaining the golf course with only six (6) employees and are not allowed to offer services to the members. Therefore, we respectfully ask that you be vigilant in repairing ball marks and filling divots, practicing proper golf etiquette, and respecting the golf course.

Online Take-Out

The new online take-out menu will be available for take-out orders on Saturday, March 28th. We are using Google Forms, and there are limitations specific to this use. Please take the time to read the instructions prior to placing your order.

We will be offering an Easter to-go menu online by March 31st. Orders must be placed by Monday, April 6th, at 2:00 p.m. We will be able to accommodate all orders.

Looking Forward

Although we are currently closed and only offering take-out services, we want to assure you that the management team is also looking forward and preparing to open all Club amenities as soon as Governor Whitmer gives an Executive Order allowing businesses to open.

Thank you,

Management


Monday, March 23, 2020
 

Dear Member,

 

In these challenging times, our primary concern is the safety of our members, staff, and guests, and doing our part in the prevention of the spread of the coronavirus.

 

Today, Governor Gretchen Whitmer has issued Executive Order 2020-21 (COVID-19), which goes into effect Tuesday, March 24, 2020, at 12:01 a.m. and continues through Monday, April 13, 2020, at 11:59 p.m.

 

The Executive Order 2020-21 states:

 

"for at least the next three weeks, individuals may only leave their home or place of residence under very limited circumstances, and they must adhere to social distancing measures recommended by the Centers for Disease Control and Prevention when they do so, including remaining at least six feet from people outside the individual's household to the extent feasible under the circumstances."

 

"individuals may leave the home or place of residence to purchase groceries, take-out food, gasoline, needed medical supplies, and any other products necessary to maintain the safety, sanitation, and basic operation of their residences. "

 

"Executive Order 2020-21 prohibits all businesses and operations from requiring workers to leave their homes, unless those workers are necessary to sustain or protect life or to conduct minimum basic operations. Businesses and operations are to designate the workers that meet these criteria, and must adopt social distancing practices and other mitigation measures to protect workers and patrons in the performance of that necessary work."

 

Effective Tuesday, March 24, 2020, at 12:01 a.m., the following is a list of current services and announcements of future services based upon the information we currently have:

 

Golf:

  • The golf course continues to be open to walkers through Monday, April 13, 2020. Golfers are expected to practice social distancing and follow the recommendations of the CDC.
  • Restrooms on the lower level of the clubhouse are available for use from 8:00 a.m. to 5:00 p.m.
  • The Golf Shop is closed until further notice. Rocky will continue to communicate with members and staff via email (rmullendore@travispointe.com).
  • We hope to open the golf course and practice facilities on Tuesday, April 14, 2020, depending upon information provided by Governor Gretchen Whitmer.

Tennis:

  • The outdoor tennis courts are closed until April 14th. However, we will open the outdoor tennis courts for play if the vendor who prepares the clay courts is still open for business, and we remain on their schedule for April 1st. We will keep you updated on opening the outdoor tennis courts as we get more information.

Social Events:

  • All social events are canceled through April.
  • The Chef is working on take-out menus for Easter and Mother's Day Brunch.

Take-Out Services:

  • Take-out service is available from 4:00 p.m. to 8:00 p.m. Tuesday through Saturday.
  • Please provide your name, member number, description of your vehicle, and phone number when placing your order. We will call you when your order is ready. You no longer need to call the Club when you arrive to pick up your order.
  • All wine purchases will be priced at cost plus 15% during the closure of the restaurant. Wine orders of three or more bottles should be placed through Keith MacBride and will be available for pick-up when the vendor delivers to the Club.
  • Delivery service is available to members who live in the Travis Pointe Community.
  • Gift Certificates are available for purchase.
  • We are constructing an online menu service that will be available to members on Thursday, March 26, 2020. More details will be announced on Wednesday.

All other clubhouse amenities are closed until further notice.

 

Stay safe and healthy!

 

Management




Friday, March 19, 2020

Dear Members,

At this unprecedented time, there is a lot of uncertainty about what's happening and what comes next. Travis Pointe Country Club has been a special place for our members and our staff. Our management team is working hard to ensure that when this temporary closure is over, we are here to welcome all of you back to your home away from home. Our maintenance staff is working hard on the previously planned renovations, and we will continue to share these photos on Facebook and Instagram.

The Club may be closed, but the Club community is not.

Many of you have asked about the health and welfare of the Club's staff. Your concern for Club staff means a great deal to us, and we are grateful for your continued membership and support. The management team have made fiscally responsible decisions in the best interest of the health of our Club. These decisions have been difficult. Both hourly and salaried employees have been laid off in various departments, including golf, locker room staff, maintenance/house cleaning, administrative, the majority of our food and beverage staff, and the entire tennis department. Our employees are pulling together to take care of each other and the members. They are a special group of people.

If you are missing your Club friends, consider balancing your social distancing efforts with opportunities to check in on one another: phone calls, FaceTime calls, emails-all CDC-approved ways to connect socially.

For years, we have been there for each other, and this time will be no different. We look forward to seeing you at the Club again soon.

Stay safe and healthy!


Friday, March 19, 2020

Take-out Service Update

Last night, Thursday, March 19th started successfully. Both phone lines were taking orders, and things appeared to be going smoothly. Then it happened. A Comcast Outage! Our phone system and emails are internet-based. Once Comcast went down, we had no way of contacting the members or for the members to call into the club. Well, Comcast is up and running, and so are we.

We look forward to taking your food orders today, especially with the new take-out daily specials.

Be assured; we continue to follow the recommendations from the CDC to protect our staff and our members from the spread of the coronavirus.

Golf Course

The golf course is open to walkers through March 31st. We respectfully ask that golfers practice social distancing and follow the recommendations of the CDC. Please do not come to the club if you are sick or if you have been instructed to self-quarantine. Here are a few more helpful hints to follow while enjoying golf:
  • Restrooms on the lower level of the clubhouse are available for your use. No other clubhouse amenities are open until further notice. Hand-wipe dispensers have been installed in both bathrooms. Please throw hand wipes in the trash can and not in the toilet. The hand wipes are not biodegradable.
  • There are only four (4) members at a time in the Golf Shop.
  • Please leave the flagstick in place.
  • Please keep six (6) feet of distance between your fellow golfers and our staff.
Tennis
  • Outdoor tennis courts: the outdoor tennis courts are currently closed. Racquet Sports are scheduled to prepare the clay courts for use on or about April 1st. The irrigation system will be turned on as soon as the golf course opens. Irrigation is necessary to open the outdoor courts. As soon as we can open the outdoor courts, we will let you know.
Emails
  • The management team is being inundated with emails and questions. We will respond to your emails as quickly as we can. We thank you for all of your recommendations and ideas. We are focusing most of our time and energy on putting new practices in place and acting upon your suggestions. 
Be Well,

Management


Wednesday, March 18, 2020
 
The golf course is currently open for play and is designated to walking only. No golf carts are allowed on the course at this time. We are constantly reviewing restrictions placed on our industry, but we are planning to open the golf course and practice facilities for the season on Tuesday, March 31st.
 
  • If you're wanting to pick up your golf bag, call or e-mail the Golf Shop (734-662-5703) to schedule a pick-up time between 10:00 am and 2:00 pm Tuesday through Saturday. Please be patient with us, as Rocky is the only golf attendant available at this time.
  • Restrooms on the lower level of the clubhouse will be open from 9:00 am to 5:00 pm Tuesday through Sunday. Currently, the Clubhouse remains closed, and the restrooms on the course and All Sports Café remain closed until Tuesday, March 31st. 
We are continuously following the guidelines from the CDC and adhering to the Executive Orders issued by Governor Whitmer. For all of our communicated coronavirus (COVID-19) updates, please visit our dedicated website page located under Our Club (or click here).
 
Thank you for your continued support of Travis Pointe, its members, and its employees
 
Wednesday, March 18, 2020

Thank you for supporting the Club's curbside and take-out service. We tripled our normal volume of take-out orders on the first day. To further assist you with your take-orders, here are some helpful hints:
  • The phone number to call is 734-662-2582. Please be patient with Tiffany when calling in your order. The Club has only one phone line to place an order. Frequently, Tiffany will have two or three people on hold waiting to place an order. You can also leave a voice message, and Tiffany will call you back as soon as she is finished with the current take-out order.
  • Our current hours of service are from 4:30 p.m. to 8:00 p.m.
  • When picking up your order curbside, you will not be presented with a chit. If you would like to leave a gratuity, please let the attendant know or do so while placing the order.
  • The Club has a Specially Designated Merchant (SDM) License which allows us to sell beer or wine to our members with take-out orders. All purchases of wine and beer apply to your food and beverage minimum. We are limiting the purchase of beer to no more than six (6) beers with each take-out order. This service is also available through the take-out delivery service to members within the Travis Pointe Community. The Club employee delivering alcohol to your home is required to verify the individual accepting delivery is at least 21 years of age. The Club's Beverage Menu can be found on the member website under Dining > Menus.
  • The Club will not be making take-out deliveries outside of the Travis Pointe community.
  • Hours of operations for take-out deliveries to members within the Travis Pointe community have been extended to 8:00 p.m. This delivery service is now available Tuesday through Saturday from 4:30 p.m. to 8:00 p.m.
  • The Club is offering the full Dinner Menu and the Club Classics menu to order from. We will not be offering weekly specials until further notice.
Another way to support the Club is to purchase gift certificates for food and beverage. The certificates can be purchased for any amount, small or large. Alcohol purchases, gratuities, and taxes will not be included in the amount of the gift certificate. These purchases also apply to your food and beverage minimum. In the coming days, the Club is creating a take-out menu for homeowners in the Travis Pointe community. The menu will be accessible through the guest page of the Travis Pointe website. Non-members in the community will be limited to food purchases only.


Tuesday, March 17, 2020
 
As the events surrounding the COVID-19 pandemic continue to unfold, our number one priority continues to be the safety and well-being of our members and our employees at Travis Pointe Country Club. Along with all of you, we are watching and learning more and more about COVID-19 and the impact it is having locally and globally.
 
As of today, we do have additional changes we are making, and you will be receiving emails daily as we have more information provided to us. Effective tomorrow, the following will be implemented:
  • The Tennis Shop will be closed. Tom Moore will be available to answer any questions through e-mail at tmoore@travispointe.com.
  • The Golf Pro Shop will operate at reduced hours from 10:00 am to 2:00 pm Tuesday through Saturday. If you need to pick up your golf bag, please make arrangements through the pro shop, and we will make sure someone is here to give it to you.
  • Curb take-out service will be available from 4:30 pm to 8:00 pm.
Our Aquatics and Fitness Director Kara Smith will remain available in office from 9:00 am to 3:00 pm Monday through Thursday to answer any questions. She also can be reached at ksmith@travispointe.com.
 
This situation is constantly evolving and we will update you as we find out more. Please visit our website (or click here) to view all communicated updates regarding coronavirus (COVID-19). 
 
Thank you for your continued support of Travis Pointe, its members, and its employees.

Monday, March 16, 2020

In compliance with Executive Order 2020-9, "the following places of public accommodation will be closed; restaurants, cafes, coffee houses, bars, taverns, brewpubs, distilleries, clubs, movie theaters, indoor and outdoor performance venues, gymnasiums, fitness centers, recreation centers, indoor sports facilities, indoor exercise facilities, exercise studios, spas, and casinos" effective Monday, March 16, at 3:00 p.m.
 
The following club recreational amenities, restaurant, and bar are closed until Monday, March 30, at 11:59 p.m.:
 
* Fitness center
* Indoor tennis courts
* Indoor pool
* Aerobics rooms
* Racquetball court
* Men's and women's locker rooms
* All dinner and bar service inside the building
 
Curbside to-go service is available during normal business hours (4:30 p.m. to 9:00 p.m. Tuesday through Saturday). Delivery service for take-out will be available to members living within the Travis Pointe community on Tuesday through Saturday from 4:30 p.m. to 6:30 p.m. The club menus can be viewed here.
 
Tom Moore, Rocky Mullendore, Kara Smith, Kori Isaac, and Guy Guarino will be available to help with member needs during the following hours of operation:
 
*Golf: Tuesday through Sunday from 9:00 a.m. to 5:00 p.m.
Administration: Monday through Friday from 9:00 a.m. to 5:00 p.m.
Swim & Fitness: Monday through Thursday from 9:00 a.m. to 3:00 p.m.
Tennis: Monday through Friday from 8:00 a.m. to 4:00 p.m.
Sales and Membership: Monday through Friday from 9:00 a.m. to 5:00 pm.
 
*Golfers can still play the golf course backwards. The practice facilities remain closed, but the club will keep you informed as soon as they become available for use.
 
The Annual Meeting will be rescheduled for a future date.
 
The club has created a coronavirus webpage on our member website (located under the Our Club tab) which will compile all of the past and current communications to the membership, as well as links to the CDC and the MDHHS. It can be viewed here.
 
We will keep you informed as updates occur in this very fluid situation.

Thank you for your continued support of Travis Pointe, its members, and employees.

Friday, March 13, 2020

Notice to members:
 
We want to assure you that we are taking the necessary steps to keep you and your guests safe from the spread of coronavirus (COVID-19).

- We have been increasing the sanitation of frequent touchpoints around the club, paying particular attention to doorknobs, railings, light switches, etc. We are staying up to date with the recommendations from the CDC. We will continue to take the necessary steps to reduce the spread of the virus.
- We have encouraged our employees to stay home when they are feeling ill and respectfully ask the same of our members. 
 - For our curbside dining, we do not require members to sign chits.
- Starting Tuesday, March 17th, for the next two weeks, we will offer food delivery from 4:30 pm - 6:30 pm Tuesday - Saturdays for those members who live in the Travis Pointe Community.
- Starting this Sunday, our breakfast buffet will no longer be self-serve. A food service attendant will serve your food selections.Notice to members: 

Thursday, March 12, 2020

Dear TPCC members,

The state of Michigan has confirmed two cases of coronavirus (COVID-19), and the Centers for Disease Control and Prevention (CDC) believes this virus will likely become more widespread in the coming weeks and months. Because of this, TPCC is addressing the COVID-19 risk with the objective of keeping our members, guests, and employees safe. TPCC is following CDC and local health department recommendations and guidelines so we can help prevent the spread of this virus.
We are making adjustments and implementing the following:
  • We will disinfect frequently touched surfaces such as door handles, handrails, and light switches.
  • We will disinfect our fitness center equipment, weights, and machines.
  • We will have sanitizing wipes available in areas throughout the club.
We have instructed our staff to stay home if they are feeling sick and to wash their hands for a minimum of 20 seconds with soap and water. We will continue to follow the CDC and our local health department's recommendations, and we will monitor this situation and communicate any changes or recommendations.

Respectfully,

TPCC Board of Directors
 
Click here for more information and updates provided by The Center for Disease Control and Prevention (CDC).


Helpful websites and resources:

https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.michigan.gov/mdhhs/
https://www.michigan.gov/coronavirus/